Warranty

Warranty Period  
Consumable parts:
There is no warranty offered for consumable parts.
Electronic parts:
Warranty period after shipping date is offered as following.
Electronic parts for PC chassis (PC Series):
Description of Parts Warranty period
Power Supply One Year
Fan One Year
Front USB PCB One Year
Slim CD-ROM One Year
Slim FDD One Year
 
Electronic parts for Pedestal Server/
Rackmount chassis (SR/RM Series):
Description of Parts Warranty period
Power Supply 3 Years
Fan 3 Years
SAS/SATA Backplane 3 Years
Riser Card 3 Years
LED Display Board 3 Years
Front USB Board 3 Years
Fan Collection Board 3 Years
Fan Adaptor Board 3 Years
Power Riser Board 3 Years
Fan Alarm Board 3 Years
Slim ODD Adaptor Board 3 Years
Slim FDD Adaptor Board 3 Years
Repairs under warranty  
During the warranty period, CHENBRO will repair or replace all defective products, provided that they are returned at the customer’s expense to CHENBRO. CHENBRO has sole unfettered discretion to determine whether a particular product will be either repaired or replaced.
Exclusions from warranty  
The product is treated as exclusion from warranty if:

The product has been found to be defective after expiry of the warranty period.
The product has been subjected to misuse, abuse, or unauthorized repair, whether by accident or other causes. Such conditions will be determined by CHENBRO in its sole unfettered discretion.
Other products and accessories not manufactured by CHENBRO are limited to the warranty provided by the original manufacturer. Examples of such products and accessories include Power Supply, fan, and so on.
Product updates, reworks, and tests upon the request of customers who are without warranty.
Product is damaged beyond repair due to nature disasters, for example, lighting strike, flood, earthquake, etc.
Consumable parts.